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Online Dispute Resolution (ODR)

Introduction of Online Dispute Resolution (ODR) Portal by SEBI

The Securities Exchange Board of India (“SEBI”) vide its circular dated July 31, 2023 as amended on August 4, 2023 and December 28, 2023, has introduced a common Online Dispute Resolution (“ODR”) Portal to facilitate online resolution of all kinds of disputes arising in the Indian Securities Market. The ODR Portal provides members with an additional mechanism to resolve their grievances.

Smart ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed here:

Master Circular for Online Dispute Resolution – updated on December 28, 2023

SEBI Circular – Online Resolution of Disputes in the Indian Securities Market